Overview

Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 15 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@splurgdstudio.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@splurgdstudio.com

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, contact us at info@splurgdstudio.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping fees

All parcels are shipped via Canada Post.

We ship worldwide, to all countries serviced by Canada Post and its affiliates. For estimated detailed charges, please visit the Canada Post website.

https://www.canadapost-postescanada.ca/information/app/far/business/findARate

Splurg'd Studio

Shop Bio

All Products

Earrings - Dangle hoop earrings with seed beads 2 pack set

Heishi bead stretch bracelet set - Polymer clay heishi beads 5pcs set

Floral beaded bracelet set - Polymer clay 4pack set

Resin Rings - Large chunky resin ring one size 4 Piece Set

Resin Rings - Marbled Resin dome shaped chunky finger rings - 4Piece set Assorted Colors

Necklace - Double wrap Seed Bead Long Necklace

Hoop Earrings - Cluster Seed bead hoop earrings 2 pack

Wide tooth hair comb - Resin handmade slim hair pick

Wedding hair accessories - Bridal Hair Floral Rhinestone & Pearl Comb

Wedding hair accessories - Bridal Hair Floral Rhinestone & Flower Comb

Wedding hair accessories - Bridal Pearl, Rhinestone & Flower halo with combs

Wedding hair accessories - Bridal Pearl, Rhinestone & Flower halo with combs

Hair Scrunchie - Large fabric striped scrunchie 4 pack Assorted

Plush Scrunchie - Plush Soft Large Hair Scrunchie 4pc set

Hair Bow Set for Girls - Fabric hair bow and flower clip 2 piece set - 4 packs

Girls Hair clip set - Soft Acrylic 10 pack set

Large Tortoise Hair claw clip. Beautiful acetate colors. Large clip for thick or thin hair 2 Pack

Tie Dye Fabric headband 4 Pack - Fabric knotted headband, hair turban. Tie Dye Headband

Wide tooth comb - Resin handmade harp shaped comb

Hair claw clip - Woodgrain acrylic claw clip - 4 pack

Hair claw clip - Solid acrylic hair claw clip - Retro style hair claw clip 4 pack

Scrunchies - small cotton hair scrunchies elastics 5pcs set - 3 packs

Large Hair Claw Clip. Spider style clip. Hair Accessories. 4piece set

Bridal rhinestone & floral alligator hair clip

Bridal Pearl & Rhinestone cluster halo with rhinestones

Small Hair Claw Clip. Beautiful colored Acetate hair claw clip 2 Pack

Acetate hair elastic. Pony tail holder 4 Pack

Marbled acrylic one piece semi-circle one piece hair claw clip. 2pk

Large resin hair claw clip. Multi color Acetate resin 2pk

Resin handmade handle comb. Wide tooth comb

Hair claw clip - Quilted look hair claw clip 4 Pack

Hair Barrette - Acetate Square barrette 2pk

Extra Large Hair Claw Clip - Frosted pastel solid powder color large hair clip. 4pack

Hair Claws - Patterned Black & White Checkerboard Claw clips assorted sizes 2pk

Pearl pony tail holder. Handmade pearl scrunchie - 4 pack

Hair claw clip. Acetate bun clip - 2 Pack

Acrylic mixed crescent shaped hair claw - 2Pack

Hair Claw Clip, Hair Accessories 50mm 4 pack

Large Acetate tortoise hair claw clip. Acetate hair clip. Hair Accessories for Her

Acetate Shell shape large beautiful hair claw clip. 2Pack

Extra Large Hair Claw Clips For Thick & Thin Hair . Frosted pastel solid powder color French knot twisted hair clip 4pack

Necklace - Summer double wrap Seed Bead Long Necklace

Hair Claw - Butterfly shaped Acetate Hair Clip. Hair Accessories for her. 2 pack

Acetate long barrette - flat ponytail holder 4 Pack

Silver Ring - Sterling Silver 925 Adjustable ring

Double twist fabric elastic headband 4 pack

Stainless steel bangle with elastic for hair tie - Dual function bracelet

Resin handmade rectangle comb

Extra Large hair claw matte solid colors 4 Pack

Resin dome marbled rings. Handmade chunky finger rings 4 pack

Extra Large Hair Claw Clips For Thick & Thin Hair . Frosted pastel solid powder color large claw hair clip 4Pack

Large Hair Claw Clips For Thick & Thin Hair . French knot Clip 4 Pack

Large Hair Claw Clip. Handmade acrylic hair clip - Large hair clip - 4 Pack