Question 1

WRONG ADDRESS

Accepted Answer

Please ensure that the address is correct prior to placing an order. If any package is never picked up from the postal office, or requires re-shipment due to an incorrect address (or any reason), the buyer is responsible for paying the subsequent reshipment fees.

Question 2

LOST PACKAGE

Accepted Answer

If your items didn't arrive within 45 days, contact me and I will log an investigation through Russian Post. If the package is officially recognized lost, 100% refund is guaranteed.

Question 3

Return shipping cost

Accepted Answer

In case of return of the goods please pay attention that Buyer pays for the return shipment

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