1) By placing the order on our store, you accept our shipping/return policy.

2) We suggest you to read our Return Policies carefully before filing any claim. Make sure that the product is eligible for any claim to avoid any dissatisfaction.

3) Refunds of money are possible subject to:

3.1) the goods were broken during transportation (it is necessary to remove the unpacking process entirely)

3.2) The wrong item was sent by seller's mistake.

4) Return of goods is possible:

4.1) at the expense of the buyer with the subsequent return of funds for the goods.

5) Change of mind is not an acceptable reason for any claim of return, refund, or exchange. Changes of opinion (cancellation) about the perfect purchase is possible only until the time of delivery of the purchase to the post office. Need to contact a seller.

6) While placing the order, customer accepts the details of item description. Please be considerate of choosing the correct size, color, and other details. Please check the details twice before confirming the order to avoid any return or exchange claims afterward.

7) All custom duties are the responsibility of the recipient. The custom and duties are charged by the Border Agencies in your country, not by us. They are collected and held by them and are non-refundable.

8) If you did not receive your package and it is marked by the courier as delivered, it will not be considered lost. Please file a claim with the courier.

8.1) If the goods are returned to the seller with a mark of non-payment of taxes in the country of the buyer, then the seller has the right, at his discretion, to refund the cost of the goods. Postage costs are non-refundable.

9) In order to avoid delivery issues, please ensure that you mention your proper, complete address on the checkout. The items that are returned because of incomplete addresses are not eligible for full refund or store credit. In this case, a refund is possible only for the goods after receiving the parcel back to the seller.

10) After your order has been dispatched from our warehouse and assigned a tracking number canceling/retrieving the package becomes virtually impossible.

11) We try to ensure that the quality of both the product and packaging is perfect. But considering that logistic companies do the shipping, we cannot guarantee you completely undamaged packaging. So any return, refund or claims on product packing are unaccepted. However, if the product is received in a damaged state, kindly let us know so we can make possible amends.

KseniaCeramicsStudio

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Featured Products

Moon & black whale ceramic mug/ FOR ORDER/ Cosmic whale mug/ Galaxy whale mug/ Celestial moon mug/ 10 fl oz/

Set of 1, 2 or 3 mushrooms/Christmas tree mushrooms decoration/Ceramic red mushrooms/ Clay red amanita/ Christmas gift

White ceramic brush rest/ Speckled brush holder/ 2,3,4-sections of brush rests/ Gift for painters/ Painting tools

All Products

Floral paint palette/White slab palette with flowers for watercolor/Clay paint palette//Gift for artist

Set of painting tools: ceramic paint palette, water paint cup, brush rest. FOR ORDER!

Christmas tree mushrooms decoration/ Set of 1 or 2 mushrooms/ Ceramic mushrooms/ Clay toadstool/ Christmas gift

Moon & black whale ceramic mug/ FOR ORDER/ Cosmic whale mug/ Galaxy whale mug/ Celestial moon mug/ 10 fl oz/

Moon blue whale ceramic mug/ FOR ORDER/ Cosmic whale mug/ Galaxy whale mug/ Celestial moon mug/ 10 fl oz/ Handmade mug

Christmas mushrooms decorations/Yellow mushrooms/Christmas tree ornaments/ Set of 3 mushrooms/ Christmas giift

Christmas tree mushrooms decorations/ Ceramic yellow mushrooms/ Clay chanterelles / Set of 3 mushrooms/ Christmas gift

Christmas mushrooms decorations/ Ceramic yellow mushrooms/ Clay chanterelles / Set of 3 mushrooms/ Christmas giift

Christmas tree mushrooms decoration/ Set of 1 or 3 mushrooms/ Ceramic yellow mushrooms/ Clay toadstool/ Christmas gift

Set of 3 mushrooms/Christmas tree mushroom decoration/FOR ORDER/Christmas mushroom ornaments/Clay amanita/Christmas gift

Set of 2 mushrooms/Christmas tree mushroom decoration/FOR ORDER/Christmas mushroom ornaments/Clay amanita/Christmas gift

Christmas tree mushrooms decoration/ Ceramic red mushrooms/ Clay red amanita/ Christmas gift

Set of 1, 2 or 3 mushrooms/Christmas tree mushrooms decoration/Ceramic red mushrooms/ Clay red amanita/ Christmas gift

Set of 1 or 3 mushrooms/ Christmas tree mushrooms decor/ Ceramic yellow mushrooms/ Clay chanterelles / Christmas gift

Set of 3 mushrooms/ Christmas tree mushrooms decoration/ Ceramic brown mushrooms/ Clay brown morel/ Christmas gift

Large slab palette 15 wells/ FOR ORDER/ White ceramic tray for mixing colors/Gift for artist/Painting tools

Pink clay brush rest/ Watercolor brush holder/ 2,3,4-sections of brush rests/ Gift for painters/ Painting tools

White ceramic brush rest/ Speckled brush holder/ 2,3,4-sections of brush rests/ Gift for painters/ Painting tools

Speckled ceramic water paint cup/ Pink water brush cup/ Blue water brush cup/ Artist's cup for painting

Black and white water paint cup/ Painting cup with marble effect/ Water brush cup/ Paint brush cup

Mini paint palette/ 3 wells palette/ CLay art palette/ Palette for mix color/ Gift for painters / Painting item

Plein air paint palette/ Mini art palette/FOR ORDER/Ceramic paint palette/ Slab clay white tray/ Gift for artists

Artichoke paint palette/ PRE-ORDER Ceramic art palette/ Slab white tray for mixing color/ White ceramic palette

Classic paint palette/White slab palette for watercolor/Clay paint palette/ Mixing colors tray/Gift for artist

Classic paint palette/ PRE-ORDER Ceramic paint palette/ Rectangular slab white tray/Mix color tray

Large slab palette/ Watercolor palette/ Clay art palette/ White ceramic tray for mixing colors/Gift for artist

Triangular clay palette/ Mini palette/ Watercolor slab palette/ Clay paint palette/ Mixing colors tray/Gift for artist

Classic paint palette/ Middle palette/ Watercolor slab palette/ CLay paint palette/ Mixing colors tray/Gift for artist

Clay whale mug/ FOR ORDER/ Blue orca mug/ Handmade ceramic whale mug/ Pottery mug/ 10 fl oz

Ceramic whale mug/ FOR ORDER/ Light bue whale mug/ Handmade ceramic orca mug/ Blue pottery mug/ 10 fl oz

Clay whale mug/ Blue orca mug/ Handmade ceramic whale mug/ Pottery mug/ 10 fl oz

Black ceramic whale mug/ Whale in the sky/ Cosmic black whale/ Handmade ceramic whale mug/ Pottery mug/ 10 fl oz

Ceramic slab palette/ Watercolor palette/ Clay art palette/ White ceramic tray for mixing colors/Gift for artist

Frequently Asked Questions