By placing the order on this store, you accept the policies.

1. Buyers are responsible for any customs and import taxes that may apply (including VAT and sales tax). The custom and duties are charged by the Border Agencies in your country, not by me. They are collected and held by them and are non-refundable.

2. I'm not responsible for delays due to customs.

3. If your package was send back to me as "unclaimed" or "incorrect shipping address" you must pay for resending. Shipping cost depends of your location and package weight.

4. The order will be dispatch only to the address mentioned in the InspireUplift account. If you want to change the address, please ask to cancel the order and buy the product with the correct delivery address. Any changes of the address doesn't possible after shipping.

5. Due to the customs house delays or in the eve of holidays shipping time may be increased.
I hope you will understand that I can't take responsibility for the work of the post. After shipment I will update tracking details. You are responsible for package tracking.

6. Actual color may vary from the color on your screen due to monitor color restrictions.

7. While placing the order, please be considerate of choosing the correct size, color, and other details. Please check the details twice before confirming the order to avoid any return claims afterward.

8. All products are made by hand, so their appearance and dimensions may differ from what is shown in the pictures.

Shipping

1. Processing time depends on the quantity, complexity of work and readiness of the product. Goods that indicated like "ready to ship" will be shipped due 2-10 business days.

2. You can request a cancellation within 24 hours of purchase.

3. The goods will be delivered to you from Russia.

Estimated shipping times:

North America: 1,5-4,5 weeks
Europe: 2-5 weeks
Australia, New Zealand and Oceania: 3-7 weeks
Asia Pacific: 3,5-6,5 weeks
Latin America and the Caribbean: 2-5 weeks
North Africa and the Middle East: 3-6 weeks
Sub-Saharan Africa: 2-6,5 weeks

I'll do my best to meet these shipping estimates, but cannot guarantee them.

4. Important!

Due to the lack of a logistics solution for delivery to the following countries, delivery of physical goods to them is temporarily impossible. You can still buy digital goods.

Oceania

AUSTRALIA
FEDERATED STATES OF MICRONESIA
FIJI
KIRIBATI
MARSHALL ISLANDS
NAURU
NEW CALEDONIA
NEW ZEALAND
NIUE
PALAU
PAPUA NEW GUINEA
SAMOA
SOLOMON ISLANDS
TONGA
TUVALU
VANUATU

Europe

FINLAND
POLAND
UKRAINE

Africa

BENIN
BOTSWANA
BURKINA FASO
BURUNDI
CAPE VERDE
CENTRAL AFRICAN REPUBLIC
CHAD
COMOROS
CÔTE D’IVOIRE
EQUATORIAL GUINEA
ERITREA
ESWATINI
GABON
GAMBIA
GUINEA
GUINEA-BISSAU
LESOTHO
LIBERIA
LIBYA
MALAWI
MAURITANIA
NIGER
REPUBLIC OF THE CONGO
RWANDA
SAO TOME AND PRINCIPE
SIERRA LEONE
SOMALIA
TANZANIA
TOGO
ZAMBIA
ZIMBABWE

Latin and South America

ANTIGUA AND BARBUDA
BARBADOS
BELIZE
BOLIVIA
COSTA RICA
CURAÇAO
DOMINICA
EL SALVADOR
GRENADA
GUADELOUPE
GUATEMALA
GUYANA
HAITI
HONDURAS
JAMAICA
PARAGUAY
PERU
SAINT KITTS AND NEVIS
SAINT LUCIA
SAINT VINCENT AND THE GRENADINES
SURINAME
THE BAHAMAS
TRINIDAD AND TOBAGO
URUGUAY
VENEZUELA

Asia

BHUTAN
BRUNEI
GUAM
MYANMAR
NORTH KOREA
TIMOR-LESTE

Middle East

SYRIA
YEMEN

5. I offer free worldwide shipping.

6. For undelivered or lost packages, please file a claim within 60 calendar days of the the estimated delivery deadline for your region. Claim filed after the mentioned time bracket will not be accepted.

7. If you did not receive your package and it is marked by the courier as delivered, it will not be considered lost. Please file a claim with the courier.

Returns & exchanges

1. I accept returns and cancellations only due to defective or undelivered product.

2. To begin a return please contact me within 14 calendar days from the date package is delivered or 60 calendar days of the the estimated delivery deadline for your region. Claim filed after the mentioned time bracket will not be accepted.

3. Ship defective items back within 21 days of delivery. Please email me the track number so that I can track the parcel. A refund is made only after I receive the package.

4. If the item is defective / damaged, please provide a proper proofs. Without this, products will not be entertained with return, exchange or refund. Claims filed after 14 calendar days time window will not be accepted.

You will have to send the goods back. In case of confirmation of poor quality / damage of the goods, shipping will be at my expense. If the return of the goods is refused, the refund is not provided.

5. Packages that are rejected or refused to receive upon delivery, abandoned, or packages returned outside the designated return process are not accepted as a return.

6. Refunds for the returned product will be issued within 30 days after the product is received at my return address.

7. The digital goods can't be returned or exchanged.

Please contact me if you have any problems with your order.

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