Human Relations Interpersonal Job-Oriented Skills 12th Edition DuBrin - Test Bank

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin)

Chapter 2   Understanding Individual Differences

2.1   Multiple Choice Questions

1) The term individual differences refers to the fact that

A) members of the same group behave approximately the same.

B) members of the same group often behave quite differently.

C) many individuals have personality problems.

D) many individuals have intellectual problems.

Answer:  B

LO:  1

AACSB:  Reflective thinking

2) An example of the consequences of individual differences would be that

A) some workers can concentrate longer and harder on their work.

B) workers need to be treated fairly.

C) the best way to motivate most workers is through financial incentives.

D) good teamwork helps an organization succeed.

Answer:  A

LO:  1 and 2

AACSB:  Application of knowledge

3) Jill scores low on the personality trait of extraversion. She will most likely

A) be careless about details.

B) be agreeable and outgoing.

C) have unpredictable mood swings.

D) be quiet and reserved in most social settings.

Answer:  D

LO:  1 and 2

AACSB:  Application of knowledge

4) Jason scores high on the personality trait, openness. He most likely is

A) well-developed intellectually.

B) conscientious only on the job.

C) disagreeable in many situations.

D) emotionally unstable.

Answer:  A

LO:  1 and 2

AACSB:  Reflective thinking

5) Monica has a high standing on self-monitoring. It is likely that she will often

A) tell other people what they want to hear.

B) be particularly conscientious about details.

C) be tactless about expressing her feelings.

D) become quite temperamental.

Answer:  A

LO:  1 and 2

AACSB:  Application of knowledge

6) Derek has a high standing on risk taking and thrill seeking. He is likely to

A) enter a more traditional occupation.

B) be highly well organized.

C) become quite temperamental when he loses a bet.

D) pursue novel, intense, and complex sensations.

Answer:  D

LO:  1 and 2

AACSB:  Reflective thinking

7) Tony rates high on positive affectivity. He is likely to be a(n)

A) risk taker and thrill seeker.

B) pessimist.

C) optimist.

D) emotionally unstable.

Answer:  C

LO:  1 and 2

AACSB:  Reflective thinking

8) Workers who score high on optimism or positive affectivity are likely to experience

A) high job satisfaction.

B) low job satisfaction.

C) severe job stress.

D) frequent conflict with supervisors.

Answer:  A

LO:  1 and 2

AACSB:  Application of knowledge

9) Jessica scores high on organizational citizenship behavior, so she is likely to

A) help coworkers if she thinks such behavior will lead to a promotion.

B) help coworkers even if such help is not part of her job.

C) demand a reward for performing work outside of her job description.

D) ask for time off to engage in community activities.

Answer:  B

LO:  1 and 2

AACSB:  Application of knowledge