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1. A systems/contingency manager might say the following: “Regardless of what other managers may say, there is no single best way to manage – any model could be successful.”

	a.	True
	b.	False

ANSWER:	True
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

2. A human relations manager might say the following: “Always remember to let employees know who is boss.

	a.	True
	b.	False

ANSWER:	False
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

3. Horizontal communication is not an important concept in the traditional model.

	a.	True
	b.	False

ANSWER:	True
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

4. THEORY X does not apply to physiological and safety needs of the hierarchy.

	a.	True
	b.	False

ANSWER:	False
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

5. A virtual organization is generally a temporary venture among several companies, each with a special expertise or process specialty.

	a.	True
	b.	False

ANSWER:	True
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

6. Three of the following statements are true about scientific management approach. Which one is not true?

	a.	Employees will be more productive if they are given rewards for productivity.
	b.	Organizations should determine what employee characteristics are needed for each job and then hire only workers with these characteristics.
	c.	Managers should determine the shortest and easiest way to perform tasks
	d.	Managers can improve organizations by first improving management skills.

ANSWER:	d
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

7. A tall organizations is an organization that has:

	a.	Better complex decisions
	b.	Better employee morale
	c.	Less efficient communication
	d.	Shorter problem solving time-frames

ANSWER:	c
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

8. The central principle of this theory rests on the idea that the whole is more than the sum of its parts.

	a.	Transformational model
	b.	Theory Y
	c.	Theory Z
	d.	Systems theory

ANSWER:	d
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

9. This organizational model believes in motivating employees with awards, money and working with people they like.

	a.	Traditional/Classical
	b.	Human Relations
	c.	Human Resources
	d.	Systems/Contingency

ANSWER:	b
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

10. Which of the following statements is most likely to express the opinions of the Traditional/Classical model?

	a.	"Employees are more productive if they feel appreciated and content."
	b.	"Employees will motivate themselves if they are allowed to participate in decision making."
	c.	"To feel secure, employees need and want structure."
	d.	"There is no single best way to manage."

ANSWER:	c
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

11. Which of the following statements is most likely to express the opinions of the Human Resources model?

	a.	"The best organization model depends on any number of internal and external factors."
	b.	"A 'team-oriented' approach to employee-management relationships works best."
	c.	"Managers should call their employees by first names and express sympathy with their personal problems."
	d.	"Employees are basically lazy and will goof off if you let them."

ANSWER:	b
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

12. Current implementation of the Human Relations model is represented by

	a.	A company using quality control circles to solve work problems.
	b.	A company using time-motion studies to determine minimum task performance.
	c.	A company with its own employee exercise and recreation facilities.
	d.	A company that adapts its procedures to the culture and values of its employees.

ANSWER:	c
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

13. Which organization model adapts to constant change through using multiunit and virtual structures, giving employees personal autonomy?

	a.	Transformational
	b.	Human Relations
	c.	Traditional/Classical
	d.	Systems/Contingency

ANSWER:	a
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

About this item

1. A systems/contingency manager might say the following: “Regardless of what other managers may say, there is no single best way to manage – any model could be successful.”

	a.	True
	b.	False

ANSWER:	True
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

2. A human relations manager might say the following: “Always remember to let employees know who is boss.

	a.	True
	b.	False

ANSWER:	False
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

3. Horizontal communication is not an important concept in the traditional model.

	a.	True
	b.	False

ANSWER:	True
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

4. THEORY X does not apply to physiological and safety needs of the hierarchy.

	a.	True
	b.	False

ANSWER:	False
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

5. A virtual organization is generally a temporary venture among several companies, each with a special expertise or process specialty.

	a.	True
	b.	False

ANSWER:	True
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

6. Three of the following statements are true about scientific management approach. Which one is not true?

	a.	Employees will be more productive if they are given rewards for productivity.
	b.	Organizations should determine what employee characteristics are needed for each job and then hire only workers with these characteristics.
	c.	Managers should determine the shortest and easiest way to perform tasks
	d.	Managers can improve organizations by first improving management skills.

ANSWER:	d
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

7. A tall organizations is an organization that has:

	a.	Better complex decisions
	b.	Better employee morale
	c.	Less efficient communication
	d.	Shorter problem solving time-frames

ANSWER:	c
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

8. The central principle of this theory rests on the idea that the whole is more than the sum of its parts.

	a.	Transformational model
	b.	Theory Y
	c.	Theory Z
	d.	Systems theory

ANSWER:	d
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

9. This organizational model believes in motivating employees with awards, money and working with people they like.

	a.	Traditional/Classical
	b.	Human Relations
	c.	Human Resources
	d.	Systems/Contingency

ANSWER:	b
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

10. Which of the following statements is most likely to express the opinions of the Traditional/Classical model?

	a.	"Employees are more productive if they feel appreciated and content."
	b.	"Employees will motivate themselves if they are allowed to participate in decision making."
	c.	"To feel secure, employees need and want structure."
	d.	"There is no single best way to manage."

ANSWER:	c
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

11. Which of the following statements is most likely to express the opinions of the Human Resources model?

	a.	"The best organization model depends on any number of internal and external factors."
	b.	"A 'team-oriented' approach to employee-management relationships works best."
	c.	"Managers should call their employees by first names and express sympathy with their personal problems."
	d.	"Employees are basically lazy and will goof off if you let them."

ANSWER:	b
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

12. Current implementation of the Human Relations model is represented by

	a.	A company using quality control circles to solve work problems.
	b.	A company using time-motion studies to determine minimum task performance.
	c.	A company with its own employee exercise and recreation facilities.
	d.	A company that adapts its procedures to the culture and values of its employees.

ANSWER:	c
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

13. Which organization model adapts to constant change through using multiunit and virtual structures, giving employees personal autonomy?

	a.	Transformational
	b.	Human Relations
	c.	Traditional/Classical
	d.	Systems/Contingency

ANSWER:	a
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

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About this item

1. A systems/contingency manager might say the following: “Regardless of what other managers may say, there is no single best way to manage – any model could be successful.”

	a.	True
	b.	False

ANSWER:	True
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

2. A human relations manager might say the following: “Always remember to let employees know who is boss.

	a.	True
	b.	False

ANSWER:	False
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

3. Horizontal communication is not an important concept in the traditional model.

	a.	True
	b.	False

ANSWER:	True
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

4. THEORY X does not apply to physiological and safety needs of the hierarchy.

	a.	True
	b.	False

ANSWER:	False
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

5. A virtual organization is generally a temporary venture among several companies, each with a special expertise or process specialty.

	a.	True
	b.	False

ANSWER:	True
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

6. Three of the following statements are true about scientific management approach. Which one is not true?

	a.	Employees will be more productive if they are given rewards for productivity.
	b.	Organizations should determine what employee characteristics are needed for each job and then hire only workers with these characteristics.
	c.	Managers should determine the shortest and easiest way to perform tasks
	d.	Managers can improve organizations by first improving management skills.

ANSWER:	d
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

7. A tall organizations is an organization that has:

	a.	Better complex decisions
	b.	Better employee morale
	c.	Less efficient communication
	d.	Shorter problem solving time-frames

ANSWER:	c
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

8. The central principle of this theory rests on the idea that the whole is more than the sum of its parts.

	a.	Transformational model
	b.	Theory Y
	c.	Theory Z
	d.	Systems theory

ANSWER:	d
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

9. This organizational model believes in motivating employees with awards, money and working with people they like.

	a.	Traditional/Classical
	b.	Human Relations
	c.	Human Resources
	d.	Systems/Contingency

ANSWER:	b
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

10. Which of the following statements is most likely to express the opinions of the Traditional/Classical model?

	a.	"Employees are more productive if they feel appreciated and content."
	b.	"Employees will motivate themselves if they are allowed to participate in decision making."
	c.	"To feel secure, employees need and want structure."
	d.	"There is no single best way to manage."

ANSWER:	c
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

11. Which of the following statements is most likely to express the opinions of the Human Resources model?

	a.	"The best organization model depends on any number of internal and external factors."
	b.	"A 'team-oriented' approach to employee-management relationships works best."
	c.	"Managers should call their employees by first names and express sympathy with their personal problems."
	d.	"Employees are basically lazy and will goof off if you let them."

ANSWER:	b
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

12. Current implementation of the Human Relations model is represented by

	a.	A company using quality control circles to solve work problems.
	b.	A company using time-motion studies to determine minimum task performance.
	c.	A company with its own employee exercise and recreation facilities.
	d.	A company that adapts its procedures to the culture and values of its employees.

ANSWER:	c
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

13. Which organization model adapts to constant change through using multiunit and virtual structures, giving employees personal autonomy?

	a.	Transformational
	b.	Human Relations
	c.	Traditional/Classical
	d.	Systems/Contingency

ANSWER:	a
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

About this item

1. A systems/contingency manager might say the following: “Regardless of what other managers may say, there is no single best way to manage – any model could be successful.”

	a.	True
	b.	False

ANSWER:	True
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

2. A human relations manager might say the following: “Always remember to let employees know who is boss.

	a.	True
	b.	False

ANSWER:	False
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

3. Horizontal communication is not an important concept in the traditional model.

	a.	True
	b.	False

ANSWER:	True
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

4. THEORY X does not apply to physiological and safety needs of the hierarchy.

	a.	True
	b.	False

ANSWER:	False
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

5. A virtual organization is generally a temporary venture among several companies, each with a special expertise or process specialty.

	a.	True
	b.	False

ANSWER:	True
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

6. Three of the following statements are true about scientific management approach. Which one is not true?

	a.	Employees will be more productive if they are given rewards for productivity.
	b.	Organizations should determine what employee characteristics are needed for each job and then hire only workers with these characteristics.
	c.	Managers should determine the shortest and easiest way to perform tasks
	d.	Managers can improve organizations by first improving management skills.

ANSWER:	d
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

7. A tall organizations is an organization that has:

	a.	Better complex decisions
	b.	Better employee morale
	c.	Less efficient communication
	d.	Shorter problem solving time-frames

ANSWER:	c
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

8. The central principle of this theory rests on the idea that the whole is more than the sum of its parts.

	a.	Transformational model
	b.	Theory Y
	c.	Theory Z
	d.	Systems theory

ANSWER:	d
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

9. This organizational model believes in motivating employees with awards, money and working with people they like.

	a.	Traditional/Classical
	b.	Human Relations
	c.	Human Resources
	d.	Systems/Contingency

ANSWER:	b
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

10. Which of the following statements is most likely to express the opinions of the Traditional/Classical model?

	a.	"Employees are more productive if they feel appreciated and content."
	b.	"Employees will motivate themselves if they are allowed to participate in decision making."
	c.	"To feel secure, employees need and want structure."
	d.	"There is no single best way to manage."

ANSWER:	c
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

11. Which of the following statements is most likely to express the opinions of the Human Resources model?

	a.	"The best organization model depends on any number of internal and external factors."
	b.	"A 'team-oriented' approach to employee-management relationships works best."
	c.	"Managers should call their employees by first names and express sympathy with their personal problems."
	d.	"Employees are basically lazy and will goof off if you let them."

ANSWER:	b
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

12. Current implementation of the Human Relations model is represented by

	a.	A company using quality control circles to solve work problems.
	b.	A company using time-motion studies to determine minimum task performance.
	c.	A company with its own employee exercise and recreation facilities.
	d.	A company that adapts its procedures to the culture and values of its employees.

ANSWER:	c
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

13. Which organization model adapts to constant change through using multiunit and virtual structures, giving employees personal autonomy?

	a.	Transformational
	b.	Human Relations
	c.	Traditional/Classical
	d.	Systems/Contingency

ANSWER:	a
POINTS:	1
REFERENCES:	Summarize the main characteristics of each type of organization.

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