Chapter 01
Introduction to Managing Operations
Across the Supply Chain
Multiple Choice
Questions
|
1.
|
Which
of the following is NOT one of the processes included in operations
management?
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2.
|
A
supply chain is a global network of organizations and activities involved
in:
|
A.
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Producing, buying, servicing, and disposing of goods and
services.
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B.
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Designing, transforming, consuming, and disposing of goods and
services.
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C.
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Financing, producing, and marketing of goods and services.
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D.
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Designing, financing, selling, and disposing of goods and
services.
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3.
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Operations
managers answer questions of what, how, when, where, and who by defining both
the ___________ and _____________ aspects of the operations management
system.
|
A.
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Financing and capacity
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B.
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Marketing and delivery
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C.
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Structural and infrastructural
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D.
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Production and accounting
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4.
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Structural
operations management decisions include:
|
A.
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Workforce, capacity, and facilities.
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B.
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Workforce, production planning, and materials controls.
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C.
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Capacity, facilities, and technology.
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D.
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Materials controls, supply chain, and value definition.
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5.
|
Joe
Jones was asked to undertake a project to determine the resources and
capacity his firm would need in the next three to 10 years. These types of
decisions are considered to be:
|
A.
|
Infrastructural aspects of operations management.
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B.
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Positional aspects of operations management.
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C.
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Assessment aspects of operations management.
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D.
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Structural aspects of operations management.
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6.
|
Physical
goods can be differentiated from services in the operations management
process by:
|
A.
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Longer lead times and they can be inventoried.
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B.
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More capital intensive and short lead times.
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C.
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More labor intensive and longer lead times.
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D.
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More expensive and easier to control.
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7.
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Which
of the following functions would NOT have to think about
"processes"?
|
E.
|
All of these have to think about "processes."
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8.
|
Which
of the following statements about operations management processes is NOT
true?
|
A.
|
Inputs to operations management processes can be materials,
people, and/or information.
|
|
B.
|
Outputs of operations management processes are always tangible
goods.
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C.
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Operations management processes involve transformation of
inputs into valuable outputs.
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D.
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Design of operations processes should reflect what customers
want.
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