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1. The term “ethnicity” refers to

	a.	differences between Hispanics and Asians.
	b.	a shared national origin or cultural heritage among people.
	c.	biological differences identifiable by scientists.
	d.	race

ANSWER:

2. According to Cox and Blake, valuing diversity can benefit organizations in which of the following areas?

	a.	Cost, resource acquisition, marketing, creativity, problem solving, and system flexibility.
	b.	Cost, financial remuneration, accounting, creativity, problem configuration, and system flexibility.
	c.	Organizational commitment, marketing, accounting, creativity, problem configuration, and financial stability.
	d.	Organizational commitment, advertising, creativity, problem configuration, and financial stability.

ANSWER:

3. According to the text, which of the following statements is true of the demographic makeup of the workforce?

	a.	Blacks are now half of the workforce.
	b.	Whites are about half of the workforce.
	c.	Whites are a majority of the workforce.
	d.	Hispanics are almost half of the workforce.

ANSWER:

4. Doing a better job of integrating workers from various backgrounds often results in

	a.	worse exit interviews.
	b.	lost productivity while positions are unfilled.
	c.	higher recruiting costs.
	d.	Greater organizational competitiveness.

ANSWER:

5. In their 1987 research on the changes that would occur in the nature of work and in the demographic background of workers in the 21^st century, Johnston and Packer stated that

	a.	by the year 2000, 85% of the workforce would be women and minorities.
	b.	by the year 2000, 65% of the workforce would be women and minorities.
	c.	by the year 2000, 85% of the net new entrants to the workforce would be women and minorities.
	d.	by the year 2000, White men would be a very small minority of the workforce.

ANSWER:

6. Which of the following are not among the potential negative outcomes that may be consequences of increased diversity?

	a.	Dysfunctional communication processes.
	b.	Harassment.
	c.	Perceptions that traditional workers are unqualified.
	d.	Lowered attachment, commitment, and satisfaction.

ANSWER:

7. Individual benefits of working and learning in diverse environments (that have impacted positively on group dynamics) that have been documented by researchers include

	a.	being able to take the perspective of others.
	b.	higher grades for students.
	c.	seeing diversity as being divisive, but beneficial nonetheless.
	d.	greater attachment to members of one’s own groups.

ANSWER:

8. Which of the following is accurate of the stereotype of Asian Americans as being the “model minority”?

	a.	Jobs held by Asians support the stereotype of Asians as successful and high earners.
	b.	Asians are sometimes perceived as the “model minority” because they have broken through the glass ceiling and other forms of discrimination.
	c.	Some Asian entrepreneurs are self-employed because of a lack of opportunities in formal organizations.
	d.	Asians are very individualistic and cannot be stereotyped no matter how hard one might try.

ANSWER:

9. Education levels, employment levels, and income levels provide information on the status of different groups because

	a.	education levels affect whether and where people are employed, their income levels, and their opportunities for and actual advancement.
	b.	Differences in employment levels between groups are completely explained by differences in education levels.
	c.	comparisons cannot be made between racial and ethnic groups and between men and women to determine the education to income relationship for each group.
	d.	status is a mental concept not based on reality.

ANSWER:

10. Which of the following statements accurately describes research on the performance of diverse groups compared with homogeneous groups?

	a.	Initially, the diverse groups failed to performed better because they were too tolerant of each others’ differences.
	b.	Over time, the diverse groups performed worse because they were less tolerant of each others’ differences and felt comfortable expressing this discomfort.
	c.	Initially, the homogeneous groups outperformed the diverse groups, but by the end of the semester, the diverse groups outperformed the homogeneous groups.
	d.	There was no difference in the performance of diverse and homogeneous groups either initially or overtime.

ANSWER:

About this item

1. The term “ethnicity” refers to

	a.	differences between Hispanics and Asians.
	b.	a shared national origin or cultural heritage among people.
	c.	biological differences identifiable by scientists.
	d.	race

ANSWER:

2. According to Cox and Blake, valuing diversity can benefit organizations in which of the following areas?

	a.	Cost, resource acquisition, marketing, creativity, problem solving, and system flexibility.
	b.	Cost, financial remuneration, accounting, creativity, problem configuration, and system flexibility.
	c.	Organizational commitment, marketing, accounting, creativity, problem configuration, and financial stability.
	d.	Organizational commitment, advertising, creativity, problem configuration, and financial stability.

ANSWER:

3. According to the text, which of the following statements is true of the demographic makeup of the workforce?

	a.	Blacks are now half of the workforce.
	b.	Whites are about half of the workforce.
	c.	Whites are a majority of the workforce.
	d.	Hispanics are almost half of the workforce.

ANSWER:

4. Doing a better job of integrating workers from various backgrounds often results in

	a.	worse exit interviews.
	b.	lost productivity while positions are unfilled.
	c.	higher recruiting costs.
	d.	Greater organizational competitiveness.

ANSWER:

5. In their 1987 research on the changes that would occur in the nature of work and in the demographic background of workers in the 21^st century, Johnston and Packer stated that

	a.	by the year 2000, 85% of the workforce would be women and minorities.
	b.	by the year 2000, 65% of the workforce would be women and minorities.
	c.	by the year 2000, 85% of the net new entrants to the workforce would be women and minorities.
	d.	by the year 2000, White men would be a very small minority of the workforce.

ANSWER:

6. Which of the following are not among the potential negative outcomes that may be consequences of increased diversity?

	a.	Dysfunctional communication processes.
	b.	Harassment.
	c.	Perceptions that traditional workers are unqualified.
	d.	Lowered attachment, commitment, and satisfaction.

ANSWER:

7. Individual benefits of working and learning in diverse environments (that have impacted positively on group dynamics) that have been documented by researchers include

	a.	being able to take the perspective of others.
	b.	higher grades for students.
	c.	seeing diversity as being divisive, but beneficial nonetheless.
	d.	greater attachment to members of one’s own groups.

ANSWER:

8. Which of the following is accurate of the stereotype of Asian Americans as being the “model minority”?

	a.	Jobs held by Asians support the stereotype of Asians as successful and high earners.
	b.	Asians are sometimes perceived as the “model minority” because they have broken through the glass ceiling and other forms of discrimination.
	c.	Some Asian entrepreneurs are self-employed because of a lack of opportunities in formal organizations.
	d.	Asians are very individualistic and cannot be stereotyped no matter how hard one might try.

ANSWER:

9. Education levels, employment levels, and income levels provide information on the status of different groups because

	a.	education levels affect whether and where people are employed, their income levels, and their opportunities for and actual advancement.
	b.	Differences in employment levels between groups are completely explained by differences in education levels.
	c.	comparisons cannot be made between racial and ethnic groups and between men and women to determine the education to income relationship for each group.
	d.	status is a mental concept not based on reality.

ANSWER:

10. Which of the following statements accurately describes research on the performance of diverse groups compared with homogeneous groups?

	a.	Initially, the diverse groups failed to performed better because they were too tolerant of each others’ differences.
	b.	Over time, the diverse groups performed worse because they were less tolerant of each others’ differences and felt comfortable expressing this discomfort.
	c.	Initially, the homogeneous groups outperformed the diverse groups, but by the end of the semester, the diverse groups outperformed the homogeneous groups.
	d.	There was no difference in the performance of diverse and homogeneous groups either initially or overtime.

ANSWER:

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About this item

1. The term “ethnicity” refers to

	a.	differences between Hispanics and Asians.
	b.	a shared national origin or cultural heritage among people.
	c.	biological differences identifiable by scientists.
	d.	race

ANSWER:

2. According to Cox and Blake, valuing diversity can benefit organizations in which of the following areas?

	a.	Cost, resource acquisition, marketing, creativity, problem solving, and system flexibility.
	b.	Cost, financial remuneration, accounting, creativity, problem configuration, and system flexibility.
	c.	Organizational commitment, marketing, accounting, creativity, problem configuration, and financial stability.
	d.	Organizational commitment, advertising, creativity, problem configuration, and financial stability.

ANSWER:

3. According to the text, which of the following statements is true of the demographic makeup of the workforce?

	a.	Blacks are now half of the workforce.
	b.	Whites are about half of the workforce.
	c.	Whites are a majority of the workforce.
	d.	Hispanics are almost half of the workforce.

ANSWER:

4. Doing a better job of integrating workers from various backgrounds often results in

	a.	worse exit interviews.
	b.	lost productivity while positions are unfilled.
	c.	higher recruiting costs.
	d.	Greater organizational competitiveness.

ANSWER:

5. In their 1987 research on the changes that would occur in the nature of work and in the demographic background of workers in the 21^st century, Johnston and Packer stated that

	a.	by the year 2000, 85% of the workforce would be women and minorities.
	b.	by the year 2000, 65% of the workforce would be women and minorities.
	c.	by the year 2000, 85% of the net new entrants to the workforce would be women and minorities.
	d.	by the year 2000, White men would be a very small minority of the workforce.

ANSWER:

6. Which of the following are not among the potential negative outcomes that may be consequences of increased diversity?

	a.	Dysfunctional communication processes.
	b.	Harassment.
	c.	Perceptions that traditional workers are unqualified.
	d.	Lowered attachment, commitment, and satisfaction.

ANSWER:

7. Individual benefits of working and learning in diverse environments (that have impacted positively on group dynamics) that have been documented by researchers include

	a.	being able to take the perspective of others.
	b.	higher grades for students.
	c.	seeing diversity as being divisive, but beneficial nonetheless.
	d.	greater attachment to members of one’s own groups.

ANSWER:

8. Which of the following is accurate of the stereotype of Asian Americans as being the “model minority”?

	a.	Jobs held by Asians support the stereotype of Asians as successful and high earners.
	b.	Asians are sometimes perceived as the “model minority” because they have broken through the glass ceiling and other forms of discrimination.
	c.	Some Asian entrepreneurs are self-employed because of a lack of opportunities in formal organizations.
	d.	Asians are very individualistic and cannot be stereotyped no matter how hard one might try.

ANSWER:

9. Education levels, employment levels, and income levels provide information on the status of different groups because

	a.	education levels affect whether and where people are employed, their income levels, and their opportunities for and actual advancement.
	b.	Differences in employment levels between groups are completely explained by differences in education levels.
	c.	comparisons cannot be made between racial and ethnic groups and between men and women to determine the education to income relationship for each group.
	d.	status is a mental concept not based on reality.

ANSWER:

10. Which of the following statements accurately describes research on the performance of diverse groups compared with homogeneous groups?

	a.	Initially, the diverse groups failed to performed better because they were too tolerant of each others’ differences.
	b.	Over time, the diverse groups performed worse because they were less tolerant of each others’ differences and felt comfortable expressing this discomfort.
	c.	Initially, the homogeneous groups outperformed the diverse groups, but by the end of the semester, the diverse groups outperformed the homogeneous groups.
	d.	There was no difference in the performance of diverse and homogeneous groups either initially or overtime.

ANSWER:

About this item

1. The term “ethnicity” refers to

	a.	differences between Hispanics and Asians.
	b.	a shared national origin or cultural heritage among people.
	c.	biological differences identifiable by scientists.
	d.	race

ANSWER:

2. According to Cox and Blake, valuing diversity can benefit organizations in which of the following areas?

	a.	Cost, resource acquisition, marketing, creativity, problem solving, and system flexibility.
	b.	Cost, financial remuneration, accounting, creativity, problem configuration, and system flexibility.
	c.	Organizational commitment, marketing, accounting, creativity, problem configuration, and financial stability.
	d.	Organizational commitment, advertising, creativity, problem configuration, and financial stability.

ANSWER:

3. According to the text, which of the following statements is true of the demographic makeup of the workforce?

	a.	Blacks are now half of the workforce.
	b.	Whites are about half of the workforce.
	c.	Whites are a majority of the workforce.
	d.	Hispanics are almost half of the workforce.

ANSWER:

4. Doing a better job of integrating workers from various backgrounds often results in

	a.	worse exit interviews.
	b.	lost productivity while positions are unfilled.
	c.	higher recruiting costs.
	d.	Greater organizational competitiveness.

ANSWER:

5. In their 1987 research on the changes that would occur in the nature of work and in the demographic background of workers in the 21^st century, Johnston and Packer stated that

	a.	by the year 2000, 85% of the workforce would be women and minorities.
	b.	by the year 2000, 65% of the workforce would be women and minorities.
	c.	by the year 2000, 85% of the net new entrants to the workforce would be women and minorities.
	d.	by the year 2000, White men would be a very small minority of the workforce.

ANSWER:

6. Which of the following are not among the potential negative outcomes that may be consequences of increased diversity?

	a.	Dysfunctional communication processes.
	b.	Harassment.
	c.	Perceptions that traditional workers are unqualified.
	d.	Lowered attachment, commitment, and satisfaction.

ANSWER:

7. Individual benefits of working and learning in diverse environments (that have impacted positively on group dynamics) that have been documented by researchers include

	a.	being able to take the perspective of others.
	b.	higher grades for students.
	c.	seeing diversity as being divisive, but beneficial nonetheless.
	d.	greater attachment to members of one’s own groups.

ANSWER:

8. Which of the following is accurate of the stereotype of Asian Americans as being the “model minority”?

	a.	Jobs held by Asians support the stereotype of Asians as successful and high earners.
	b.	Asians are sometimes perceived as the “model minority” because they have broken through the glass ceiling and other forms of discrimination.
	c.	Some Asian entrepreneurs are self-employed because of a lack of opportunities in formal organizations.
	d.	Asians are very individualistic and cannot be stereotyped no matter how hard one might try.

ANSWER:

9. Education levels, employment levels, and income levels provide information on the status of different groups because

	a.	education levels affect whether and where people are employed, their income levels, and their opportunities for and actual advancement.
	b.	Differences in employment levels between groups are completely explained by differences in education levels.
	c.	comparisons cannot be made between racial and ethnic groups and between men and women to determine the education to income relationship for each group.
	d.	status is a mental concept not based on reality.

ANSWER:

10. Which of the following statements accurately describes research on the performance of diverse groups compared with homogeneous groups?

	a.	Initially, the diverse groups failed to performed better because they were too tolerant of each others’ differences.
	b.	Over time, the diverse groups performed worse because they were less tolerant of each others’ differences and felt comfortable expressing this discomfort.
	c.	Initially, the homogeneous groups outperformed the diverse groups, but by the end of the semester, the diverse groups outperformed the homogeneous groups.
	d.	There was no difference in the performance of diverse and homogeneous groups either initially or overtime.

ANSWER:

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