Organizational Behavior Emerging Knowledge 5th Edition by Steven McShane - Test Bank

Chapter 02

Individual Behavior, Personality, and Values

True / False Questions
 

1. One person-job matching strategy is to select applicants whose existing competencies best fit the required task. 
True    False

2. According to the MARS model of individual behavior and performance, employee performance will remain high even if one of the four factors significantly weakens. 
True    False

3. The MARS model identifies the four main factors that influence individual behavior: motivation, ability, role perceptions, and situational factors. 
True    False

4. Motivation is an external force on the person that causes him or her to engage in specific behaviors. 
True    False

5. Intensity refers to the fact that motivation is goal-directed, not random. 
True    False

6. Aptitudes are natural talents that help individuals to learn specific tasks more quickly and perform them better than other people. 
True    False

7. Ability is the most important factor in the MARS model to explain why people quit their jobs. 
True    False

8. The forces within a person affect the employee's motivation. 
True    False

9. Learned capabilities refer to the skills and knowledge that you have actually acquired. 
True    False

10. Competencies refer to the complete set of motivations, abilities, role perceptions and situational factors that contribute to job performance. 
True    False

11. Companies can improve employee role perceptions by describing the employee's assigned tasks clearly and providing meaningful performance feedback. 
True    False

12. Situational factors are working conditions within the employee's control. 
True    False

13. Competencies refer to goal-directed behaviors under the individual's control that support organizational objectives. 
True    False

14. Research has found that absenteeism is rarely, if ever, caused by situational factors. 
True    False