If an item or a store does not comply with Inspire Uplift’s policies, you can report it on https://www.inspireuplift.com/. You can report items through the website or mobile app of Inspire Uplift.
How to report an item
To report an item:
- On the listing page of the item, click Report this item to Inspire Uplift.
- You will see a dropdown box with multiple reasons mentioned. Select your appropriate reasoning for reporting the item and add a note. If your specific reporting reason is not mentioned in the dropdown box, write the details in the text box.
How to report a store
To report a store:
- On the homepage of the store, click on Report this store to Inspire Uplift.
- You will see a dropdown box with multiple reasons mentioned. Select your appropriate reasoning to report the store and add a note. If your specific reporting reason is not mentioned in the dropdown box, write the details in the text box.
Intellectual Property Issues
Reporting products or stores that do not follow policies helps Inspire Uplift ensure transparency and authenticity in the marketplace. However, reporting should not be done for issues regarding intellectual property.
For intellectual property matters, please see Inspire Uplift’s Intellectual Property Policy.
Problems with an order
If you are facing a problem with the order of your product, you should directly contact the seller.
If you have contacted the seller, but still the product was not delivered as described or it arrived later than the expected time, you can open a case. We suggest that before opening a case, you sort the matter out with the seller
After you report an item
After you report an item, a notice of reviewing the item will be sent to Inspire Uplift, where we have multiple teams to monitor the products that are flagged in the marketplace. We will either contact the seller or take the appropriate action to find a solution to the problem.
In cases where investigation done by Inspire Uplift will show that the seller or the product is following the policies of Inspire Uplift, no action will be taken against the product or the seller.
In other instances, Inspire Uplift will work on bringing a solution to the problems raised by flagging.
Flagging a single violation more than once is not appreciated, so please avoid doing it.
Reporting and Privacy
Reporting products or stores is a confidential task. Never will the reported member know about the identification of the reporter.
Inspire Uplift handles all investigations with confidentiality. Neither any personal response against your report nor any updates on the reviewing process will be sent to you.