Question 1

What is your return policy?

Accepted Answer

Thank you for shopping with Alwaysunlucky.us! We take pride in offering high quality garments to our valued customers. Please read our return policy carefully before making a purchase.  We cannot accept returns or exchanges for customer errors, including but not limited to entering the wrong shipping address, wrong size, or wrong product selection. Reship for Misprints or Holes: In the rare event that your garment arrives with misprints or manufacturing defects such as holes, we sincerely apologize for any inconvenience caused. Please contact our customer support within 14 days of receiving the item, and we will gladly provide a reshipment of the correct item. Returns for Misprints or Holes: If you prefer a refund instead of a reshipment for misprints or holes in the garment, please contact our customer support within 14 days of receiving the item. We will assess the situation and process your refund accordingly. Eligibility for Reshipment or Refund: To be eligible for a reshipment or refund for misprints or holes, you must provide photographic evidence of the issue. Our customer support team will review the evidence to verify the claim. Time Limit for Reporting Issues: All claims for reshipment or refund due to misprints or holes must be reported within 14 days of receiving the item. After this period, we cannot guarantee a reshipment or refund. Return Shipping: In cases where a reshipment or refund is approved, Alwaysunlucky.us will cover the return shipping costs. Refund Processing: If a refund is approved, we will process it within 7 business days from the date of approval. The refunded amount will be credited to the original payment method used during the purchase. By making a purchase on Alwaysunlucky.us, you acknowledge and agree to abide by this return policy. If you have any questions or concerns, please don't hesitate to contact our customer support team. We are here to assist you and ensure you have a satisfactory shopping experience.  Thank you for choosing Alwaysunlucky.us, and we hope you enjoy your new anime streetwear!

Question 2

How long will it take for my order to arrive?

Accepted Answer

The delivery time will depend on your location and the shipping method you choose. Our standard shipping for USA usually takes 7-14 business days, while expedited shipping options are also available.

Question 3

How long will it take for my order to arrive?

Accepted Answer

The delivery time will depend on your location and the shipping method you choose. Our standard shipping for USA usually takes 7-14 business days, while expedited shipping options are also available.

Question 4

Can I make changes to my order after it has been placed?

Accepted Answer

If you need to make changes to your order, please contact us as soon as possible. If the order has not yet shipped, we will do our best to accommodate your request.

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