SHIPPING:

Shipping from Ukraine.

It will take us 7 working days to make your order. After that it will be shipped to you. Please note: if the order is placed after 2:00 PM, the date of the order will be the next day.

We cannot guarantee delivery times for all international shipments due to differences in customs clearance times in individual countries, which may

affect how quickly your item is inspected.

We ship to anywhere in the world, so delivery time will vary depending on your country of residence.

residence. It is highly dependent on

on the customs and import process in your country.

Shipping method: EMS.

Delivery time:

EMS typically takes 7 to 40 business days (not including holidays and

weekends)

Note: Sometimes the delay can be caused by many erratic factors such as customs, flights, weather, etc. which are beyond our control. Please be patient And you will receive the package.

RETURNS:

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at animal.comfort.ua@gmail.com. Please note that returns will need to be sent to the following address:

50036 Ukraine Dnepropetrovsk region, City of Krivoy Rog Upita street 4a/3

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at animal.comfort.ua@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at animal.comfort.ua@gmail.com.

Animal Comfort

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All Products

Dog's collar

Dog bed with a cover, round cat bed, cozy pet bed

Dog bed with removable cover, cozy pet bed

Car seat for dogs with a cover

Dog car seat with a cover

Cozy dog bed with cover, pet bed

Dog bed handmade, pet bed with cover

Cozy dog bed with cover

Dog bed with cover, cozy pet bed

Beautiful dog bed, Handmade, More than 50 colors to choose from

Stylish dog bed. More than 50 colors to choose from. Handm

Dog bed, cozy pet bed

Pet car seat, dog car seat, made of leatherette, dog car seat

Car seat for dogs, Pet car seat

Dog bed, cozy pet bed

Beautiful dog bed, bed for pet

Beautiful dog bed, cat bed

Cozy dog bed, beautiful pet bed

Dog bed, round cat bed, cozy pet bed

Car seat for dogs, made of leatherette, dog car seat

Beautiful dog bed, pet bed

Pet bed handmade, cozy dog bed

Pet bed, cozy dog bed