Question 1

I paid for the pattern, but I can't download it, what to do?

Accepted Answer

Hi! If for some reason you have not received the files, please write to me in private messages on Inspire Uplift or by email smasterilli@mail.ru And I will send you the files myself

Question 2

I have questions about the pattern, where should I contact?

Accepted Answer

Hi! Write to me in private messages on Inspire Uplift or by email smasterilli@mail.ru. I'll try to help you.

Question 3

Can I sell embroidered or sewn works based on your tutorials and patterns?

Accepted Answer

Hi! Yes, you can, if you sell from 1 to 10 products made according to my patterns and tutorials. This is absolutely normal. Please do not use my schematics for mass production.

Question 4

Can I resell your patterns or use it to create embroidery kits?

Accepted Answer

The templates and tutorials are intended for personal use only. It is forbidden to use this template for commercial serial production of derivative products: including embroidery (more than 10 pieces), embroidery kits, products with an image from a pattern, etc.

Question 5

Do you have socials?

Accepted Answer

Hi! You can subscribe on my social networks here: My instagram https://www.instagram.com/smasterilli_patterns My Tumblr https://www.tumblr.com/blog/smasterilli Pinterest: https://www.pinterest.ru/Smasterill/ TikTok: https://www.tiktok.com/@lamacrossstitch

Question 6

Is it possible to change the pattern that is sold in your shop. How much does it cost?

Accepted Answer

Yes, I can do that. For free, I can change the grid size, colors, or change the format from A4 to another. However, if you need to make changes to the image (for example, to finish something), then it will already cost as a personal order. The price is discussed depending on the size of the pattern, but not less than $ 20.

Question 7

I saw these patterns in the Lamacrosstitch store on Etsy, do you have the right to sell them?

Accepted Answer

Yes, it is my patterns. Unfortunately, in the spring of 2022, Etsy blocked my store. But I decided to continue my work on other online platforms. I chose the new name because it will allow me to place not only products dedicated to cross-stitch, but also other patterns, for example, tutorials on sewing toys.

Smasterilli

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