Using MIS 9th Edition Kroenke - Test Bank - Updated c2025
Using MIS, 9e (Kroenke)
Chapter 2
Collaboration Information Systems
1)
Collaboration is defined as a group of people ________.
A)
coming together to perform tasks that are different
B)
working together to achieve a common goal
C)
performing independent tasks that are important
D)
working without having to critically analyze each other's work
Answer: B
AACSB: Interpersonal Relations and Teamwork
Difficulty: 1: Easy
Course
LO: Explain how IS can enhance systems
of collaboration and teamwork
LO: 2.1: What are the two key characteristics of
collaboration?
Classification: Concept
2)
________ is defined as a group of people working together to achieve a common
goal via a process of feedback and iteration.
A)
Participation
B)
Collaboration
C)
Association
D)
Cooperation
Answer: B
AACSB: Interpersonal Relations and Teamwork
Difficulty: 1: Easy
Course
LO: Explain how IS can enhance systems
of collaboration and teamwork
LO: 2.1: What are the two key characteristics of
collaboration?
Classification: Concept
3)
Which of the following is a key difference between collaboration and
cooperation?
A)
Unlike cooperation, collaboration occurs when a job has to be accomplished.
B)
Cooperation requires people to have a common goal, whereas collaboration occurs
even without a common goal.
C)
People should work together to cooperate, whereas they need not work together
to collaborate.
D)
Unlike cooperation, collaboration emphasizes iteration and feedback.
Answer: D
AACSB: Interpersonal Relations and Teamwork
Difficulty: 2: Moderate
Course
LO: Explain how IS can enhance systems
of collaboration and teamwork
LO: 2.1: What are the two key characteristics of
collaboration?
Classification: Concept
4)
A student team, which is assigned a term project, works together to achieve
results. They provide continuous feedback to each other and thus, complete the
project. Which of the following is being illustrated in this activity?
A)
collaboration
B)
association
C)
participation
D)
cooperation
Answer: A
AACSB: Analytical Thinking
Difficulty: 2: Moderate
Course
LO: Explain how IS can enhance systems
of collaboration and teamwork
LO: 2.1: What are the two key characteristics of
collaboration?
Classification: Application
5)
Andrea, the floor supervisor at a call center, calls Bryan, a call attendant,
to her office. She reports observing a few critical omissions in his calls, a
finding supported by recent employee ratings. Andrea discusses with Bryan a few
ways to improve his productivity. Bryan feels that Andrea is overreacting.
Which of the following is a valid observation of this scenario?
A)
Andrea failed to express an unpopular viewpoint.
B)
Bryan needs to learn to receive feedback.
C)
The office lacks a communication system.
D)
Bryan is self-managing and requires low supervision.
Answer: B
AACSB: Reflective Thinking
Difficulty: 3: Challenging
Course
LO: Explain how IS can enhance systems
of collaboration and teamwork
LO: 2.1: What are the two key characteristics of
collaboration?
Classification: Application
6)
A student group that is working on a project is considered to be a
collaboration if the ________.
A)
members work on different sections by themselves
B)
members provide feedback on each other's work
C)
group uses Google Drive to share files
D)
group uses a file server to share files
Answer: B
AACSB: Interpersonal Relations and Teamwork;
Analytical Thinking
Difficulty: 2: Moderate
Course
LO: Explain how IS can enhance systems
of collaboration and teamwork
LO: 2.1: What are the two key characteristics of
collaboration?
Classification: Application
7) Which of the following is the most important
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