1. By placing an order on our store, you accept our shipping/return policy.

2. Return is possible only after approval by our support team. To initiate a return or any other issue, please contact support at contact@inspireuplift.com within 14 calendar days from the date the package was delivered.

3. If the item is faulty/damaged or not working, please file a claim and provide proper inspection as requested by the support representative. Unverified items cannot be returned, exchanged or refunded. Without verification, we will not be able to solve your problem. Claims submitted after 14 calendar days will not be accepted.

4. You should always consider using a trackable shipping service or purchasing shipping insurance. We do not provide a return label and do not pay for shipping on returns.

5. Any item you return must be in its original condition and packaging. Items altered in any way by you after receipt cannot be returned.

6. Please keep the return receipt of the package and email us the photos of it so we can track the package.

7. Please note the correct size, color and other details when placing an order. Please double check the details before confirming the order to avoid any return or exchange claims later.
We do not accept returns, exchanges or refunds for the following items:

8. Handmade items.
Beauty, personal care, hair removal and health.
Glasses, Jewelry and watches, Women's intimate wear.
A change of mind is not an acceptable reason for any return, refund or exchange claim.
These items are only made when an order is placed, so we cannot accept any claim for their return, refund, or exchange.
9. Packages that have been rejected or denied delivery, abandoned or returned outside of the established return process will not be accepted as a return.

10. Items purchased with store credit or a gift card cannot be returned. Gift cards and store credits issued by us cannot be exchanged or refunded.

11. All customs duties are the responsibility of the recipient. Customs and duties are collected by the border authorities in your country, not by us. They are collected and held by them and are non-refundable. We do not wish any inconvenience to our customers.

12. If you have not received your parcel and it is marked as delivered by the courier, it will not be considered lost. Write a claim to the courier.

13. To avoid shipping issues, please make sure you enter your full address correctly when placing your order. Items returned due to incomplete addresses are not eligible for a refund or store credit.

14. Order cancellations/changes are accepted within 60 minutes if the order is not shipped. Once your order has been shipped and a tracking number has been assigned to it, it becomes next to impossible to cancel/receive the package.

15. Refunds for your products will be made using the original payment method. If you ordered via Paypal, the refund will only be made to your Paypal account, or if you ordered via a credit card, the refund will be made to the same credit card. Changes to account details will not be accepted for a refund.

16. Any returned item that does not comply with our Returns Policy or is not eligible for a refund or store credit will be rejected by us.

17. Once an order has been shipped, the estimated delivery time is 14 to 30 business days depending on your country or region.

Square blue scarf, paisley scarf

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