At CitruShirt, we strive for your utmost satisfaction with our clothing items. Should you need to return or exchange a product, or if circumstances require a refund or order cancellation, please adhere to the following policy:
1 Returns and Exchanges:
- We accept returns or send a replacement free of charge for products with manufacturing defects.
- You may initiate a return or exchange within 10 days of receiving your order.
- Items must be unused, in their original condition, and with all tags attached.
Please contact our customer support team for return/exchange authorization before shipping the items back.
2 Refunds:
- Refunds will be processed within 5 business days of receiving the returned item.
- The refund will be issued to the original payment method.
3 Order Cancellation:
- Orders may be canceled within 12 hours of placement, before they are processed for shipping.
- To cancel an order, please contact our customer support team immediately.
=> To initiate the process according to our policies, kindly reach out to us at " podinspireuplift@gmail.com ". Attach a photo of the received product, and include detailed shots as needed. This information will aid us in investigating the issue and implementing measures to prevent similar errors in the future.

Upon receiving your email, our customer service team will carefully review your claim. If your claim is approved, we will promptly provide you with a replacement at no additional cost. For all other inquiries, please contact us at the same email address, and our customer service team will assess your claim accordingly.

In the event of an approved claim requiring a return, we will furnish you with a return address. Customers are responsible for covering the shipping costs associated with returns and exchanges. Please allow 3-5 business days for the refund to appear after we receive your return.

It is important to note that any unauthorized returns or items that are washed, worn, or damaged will not be eligible for a refund or replacement. In such cases, the item will be forfeited. We appreciate your understanding and cooperation in ensuring a smooth and satisfactory shopping experience.
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