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Please note before placing an order: there is a small hole on the back of the product!

Please note that this doll has holes on the back that can be used for secondary processing.
"DELIVERY DETAILS:

We ship globally, ensuring your order reaches you wherever you are.

PROCESSING & SHIPPING TIMES:

Items are prepared in 3-5 business days before shipping. Delivery varies based on local postal services, usually taking 2-10 business days. International orders may require an additional 10-20 business days.

MULTIPLE ADDRESSES:

Sorry, we don't ship to multiple addresses in one order. For multiple destinations, kindly place separate orders.Tracking
When available, we will send you a tracking number with the confirmation email so that you can track the package online.

Address changes
Unfortunately, we do not have the ability to change the shipping address once an order goes into processing.

Customs charges and delays
Some countries may require import tax, duties and customs fees for the imports. These charges, if applicable, are determined and charged by the Customs office of your country. Paying these charges is your responsibility. There might also be delays in delivery times due to customs checks which is out of our control. For more information, please contact your local Customs office.

RETURNS:

Our 20-day return policy covers unused items in original packaging. No refunds or exchanges after 20 days from purchase. Thank you for understanding."