Overview

Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 15 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@splurgdstudio.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@splurgdstudio.com

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, contact us at info@splurgdstudio.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping fees

All parcels are shipped via Canada Post.

We ship worldwide, to all countries serviced by Canada Post and its affiliates. For estimated detailed charges, please visit the Canada Post website.

https://www.canadapost-postescanada.ca/information/app/far/business/findARate

Quantity

Quantity

Splurg'd Studio

Pearl pony tail holder. Handmade pearl scrunchie - 4 pack

Quantity

Quantity

Splurg'd Studio

More from this shop

Tie Dye Fabric headband 4 Pack - Fabric knotted headband, hair turban. Tie Dye Headband

Hair Scrunchie - Large fabric striped scrunchie 4 pack Assorted

Resin dome marbled rings. Handmade chunky finger rings 4 pack

Large Tortoise Hair claw clip. Beautiful acetate colors. Large clip for thick or thin hair 2 Pack

Wedding hair accessories - Bridal Pearl, Rhinestone & Flower halo with combs

Hair Claw Clip, Hair Accessories 50mm 4 pack

Resin Rings - Large chunky resin ring one size 4 Piece Set

Pearl pony tail holder. Handmade pearl scrunchie - 4 pack

Bridal Pearl & Rhinestone cluster halo with rhinestones

Large resin hair claw clip. Multi color Acetate resin 2pk

Large Hair Claw Clip. Spider style clip. Hair Accessories. 4piece set

Girls Hair clip set - Soft Acrylic 10 pack set

Stainless steel bangle with elastic for hair tie - Dual function bracelet

Acetate hair elastic. Pony tail holder 4 Pack

Earrings - Dangle hoop earrings with seed beads 2 pack set

Hair claw clip - Quilted look hair claw clip 4 Pack

Hair Barrette - Acetate Square barrette 2pk

Wedding hair accessories - Bridal Hair Floral Rhinestone & Flower Comb

Explore related categories