Refunds & Exchanges
If you have any questions about the item, we recommend that you contact us before placing an order. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 5 work days after receiving the order.
We reserve the right to decline a refund request if it is not made within the 5 work days period after the order arrives at the customer or if it does not meet the terms outlined in our Return Policy. We recommend that you contact us before requesting a refund.

We reserve the right to decline refund requests for the following product types:
Customized products
All items, which was used and changed it’s first condition after that (dirted , damaged etc).

Refund process
Once we receives a request, we’ll contact you within 3 working days.
Once we approves the refund, please return the refund item(s) within 2 working days and send us a separate message via e-mail to notify us. Please also attach the name of the courier and the tracking number.
Once we receives the refund item(s), we’ll verify and complete the refund within 3 working days.
We does not provide exchanges, if only that is not discussed in conversation about your order before.
If you have any questions about the item or order, please contact us.

Legal information.

The person providing tailoring services – Rukavishnikov Alexander Andreevich.
The form of taxation – self-employed payer of professional income tax (PIT).
Taxpayer identification number (TIN) – 504023236772

Quantity

Quantity

Svetliy Sudar Workshop

Leather hat from Choir set (Bloodborne) / Custom order / Custom size / Tricorne / Handmade / Collectible

Quantity

Quantity

Svetliy Sudar Workshop

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